Returns & Exchanges

At H Mart Manhattan, we strive to ensure the freshness and quality of every grocery item you purchase. If you are not completely satisfied with your order, items can be returned or exchanged within 7 days of purchase with a valid receipt.

Return Process

• 1.
  Verify Eligibility

  Ensure the item is in its original packaging; please note that perishable goods like produce and seafood must be reported within 24 hours of delivery or purchase.

• 2.
  Prepare Documentation

  Locate your original physical receipt or digital order confirmation to facilitate a quick verification process at our customer service desk.

• 3.
  Visit the Store

  Bring the items and your proof of purchase to the H Mart Manhattan location during standard business hours for an immediate inspection by our staff.

• 4.
  Receive Refund or Credit

  Once approved, your refund will be processed to the original payment method or issued as store credit, depending on your preference and bank processing times.